I hope that this review can help someone out there that is considering going to Smile Institute for help. They will only help you if it fills their pockets!I went there in much pain from a wisdom tooth hoping that they would take care of me. My first issue began with the fact that they did not use a lead apron on me while doing X-rays. I was concerned about this and asked the technician if I could have one and she told me, “we don’t use that here.”I have never been to any dental office where they don’t use any form of protection on their patients during X-rays.After x-rays, the doctor came in to see me for a brief moment and then I was told to wait for a proposed treatment plan. All I needed was 1 wisdom tooth pulled but the treatment plan consisted of redoing a filling (simply because the doctor didn’t like how it looked) $133.00, removing a deciduous (baby) tooth that I have no issue with $3000, the cost for extracting 3 wisdom teeth $1,667.00 and the cost of a blood plasma treatment $575 that they strongly insist is necessary to heal quicker although they first told me it’s optional.I went home with an extensive treatment plan and still in pain.The next day I called to schedule for 1 wisdom tooth removal without the blood plasma treatment. The appointment was made but soon after Samantha, the doctor’s assistant, called to tell me that I couldn’t make the appointment unless I had the blood plasma procedure done. She initially told me that the blood plasma procedure was optional…now it wasn’t.I have had a wisdom tooth pulled before, at another dental office, without blood plasma procedure and guess what? It healed just fine.I didn’t find this procedure to be necessary. What I did find, unfortunately, was that Dr. Ramjit would NOT help me if I didn’t agree to the blood plasma up charge.So, still in pain, I had to call around to find another place that would see me and truly honor their Hippocratic Oath.I scheduled an appointment with this new office and they asked for a referral from the dentist. When I called Dr. Ramjit’s office for help, they told me they don’t give referrals and refused to help me.I would NEVER recommend this office to anyone. Between not using a led apron toprotect patients from radiation and not helping if you don’t agree to their up charges, it’s obvious to me that it’s just another greedy office.

Today I called the office to inquire about teeth whitening and I was greeted on the phone by Divya, the receptionist. She was very friendly and happy to answer my questions. She put me through to the manager, Sam, and she was great about detailing the whitening procedure taking her time to make sure I had all the information necessary. What she described was a more holistic approach to teeth whitening because they address the whole patient's needs and comforts for the process. I look forward to stopping by for a consultation.

Got my wisdom teeth pulled here, took about an hour tops. I felt absolutely no pain and Dr. Ravi did an AMAZING job, I felt little to no pain and the healing process couldn’t have gone smoother. I had virtually no swelling and was speaking normally by the time the numbing wore off. I barely bled too. Couldn’t have asked for a smoother wisdom teeth extraction!