They were able to see me on short notice, and were very efficient with their work. They gave me cost estimates upfront and explained what my insurance would cover. They had the 3D scan machine in house, so I didn't have to wait or get referred out for that. The endodontist, Dr Ko made a lot of sense with his explanation of the problem. Overall I was very happy and will come back here next time.

Dr. Vlad Shuster had seen me about ten years ago and I decided to come back so he could do a root canal on my tooth. Due to flooding in the area due to heavy rain, I was able to make it to the appointment ten minutes behind (I respectfully called the office to let them know I was running a few minutes late and the receptionist said ok). As I arrive , the receptionist greeted me and they took me in for the appointment. I had booked the appointment at least one month prior and had clearly explained that I was already diagnosed by another dentist that I needed a root and needed extra time to come and get the root canal done on the same day. The receptionist promised me over the phone that Dr. Shuster was going to perform everything on the same day. I have been suffering with terrible root canal pain for the past month and was looking forward to the appointment. Dr. Shuster took me in, did an X-ray (he already had one from my dentist but wanted to take a new one, I said yes) looked at me me and said you will need a root canal but you need to come back because I don't have time to do it today. Are you kidding me? Not only this, he displayed machismo as its best when I said his receptionist had promised he would have time to do my treatment on the same day. He got very angry and raised his voice at me in front of all his assistants and literally in a rude manner asked me to get out of his office. He has some serious anger issues and I would not recommend any female patient around this bully. I am a RN and this is not how a healthcare professional should act towards a patient. Total disrespect!! Do yourself a favor and go look for a nice and professional dentist. There are plenty in SF. Oh, and they will be billing me $221 for all this. Great way to start the year Dr. Shuster, screwing over patients.Stay away!!!

VERY NERVOUS heading into an Emergency appointment for an infection in an upper molar that had gotten pretty complicated. The support staff were all super considerate of my well being and comfort and Dr. Shuster was a thoughtful and considerate communicator as we discussed the various options available to try and save the tooth. His 1hour treatment to stabilise the tooth was expertly concluded with perfect results. This experience was well beyond my expectations. Very much appreciated.