My wife and I both had separate but similar disappointing experiences with billing/payment mistakes that were only corrected after awkward and time consuming back-and-forth with the billing guy “explaining” some illegible treatment plan and then going back to… wherever he goes back to… to “check” and come back with another offer. Multiple times. At best, they’re disorganized and bad at math. At worst, they’re purposely hoping most people don’t catch their attempts to charge more than is owed. Paying for dental services shouldn’t be like buying a used car. We will not be returning.

Excellent service by all staff, which started at booking. My insurance was verified promptly and I was able to get in as a new patient in a more than reasonable time. The office actually felt posh with a television I could watch during my cleaning with me controlling the remote! They were thorough with gathering background, concerns I had and with my cleaning. I did end up electing to do a preventive procedure and my insurance coverage for it was determined on the spot and was completed same day. The staff was on time, friendly and welcoming across the board, and knowledgeable. I was alerted and educated on things I had not been advised of with my previous multi-practice chain dentist office - and it wasn’t to sell me procedures.Super pleased with Dr. Bakke for taking a thorough look at everything, her professionalism and recommendations.

From beginning to end my experience was amazing. They helped with paying for parking and were very patient. When I got taken back I was given a little tour of the office and when I got sat and was explaining my dental history, she was very clear in explaining what could be the issue and how to best resolve them. I think her name was Morgan. While she was cleaning my teeth she made sure I comfortable the whole time and kept checking to see if I need a break which I very much appreciated. They came and explained my dental plan very clearly and made sure I understood what was being said and the pricing. I spoke with multiple staff members and all of them were patient, helpful, and made sure I was comfortable and understood everything through my whole appointment. I also very much enjoyed being able to watch Netflix during the tooth cleaning