Lol, I tried to make an appointment, but the receptionist hung up on me because I was struggling to hear and understand her over a slightly bad connection. Giving potential patients an attitude and hanging up on them, instead of understanding that sometimes patience is needed for clear communication, is nasty and unprofessional. I'm glad i had that little experience before I ended up with someone just as rude and impatient handling my braces!

Company is very money driven and does not care about customers. Went there for an emergency visit because wire is piercing my cheek and was told I needed to make a hefty payment before I could be seen. After agreeing to make the payment this location was unable to accept my payment method as they only take card and I didn't have it on me. They don't have Apple Pay and would not accept my account number to collect payment. I had to leave there with the wire still stabbing me. They would not accommodate me.

I started my Invisalign process last year and just completed my treatment. I am so overly happy with my results and the treatment that I’ve received at Perfect Smile braces. My teeth are straight and I have no complaints. My process was fast, thorough, and painless. They provide constant reminders about your upcoming appointments and keep you updated with your treatment the entire time. I have referred my sister here as well 😀

I love perfect smiles. They had the best service and guided me though-out my journey with braces very well. I truly do recommend that if you are looking for a place to get braces this sow here you should go to get the best results. I love my teeth now and I was able to get them in a little over 2 years. One thing I also love is the variety of colors they offer for the braces. I also loved my doctor he was nice and truly kept me very updated with everything that was going on during this process. Overall if you’re looking into a place to go and get braces this is the place to go to.

Horrible !!!!!!!They were charging my insurance for stuff they never did for me. I went for a consultation and charging me for X-rays when it’s a free consultation. I went in October and not one person reached out about the Invisalign I was interested in getting they all about the $$$ freaking horrible so turned off with this place. They charged my Insurance a whole lot of stuff that they did not do. HORRIBLE !

Awesome experience! My teeth has changed a lot and I am VERY happy about it. I was very insecure about my overbite and wanted a few changes done to my teeth now I can smile away and feel comfortable about it. Thank you so much perfect smiles for making this experience so AMAZING. I couldn’t be more excited and happy about my teeth :)

The best experience! From the minute I walked into perfect smile I was treated with love and care. Every staff is super attentive with all of your needs. I ran a journey of 4 years with braces with perfect smile and they never failed to confirm appointments and accommodate me if I missed one. Today I removed my braces and Vicmelys along with Dr.Tanksley treated me amazing. Definitely recommend this practice to anyone looking into braces!

Very nice place, nice and friendly staff, the orthodontist and the nurses/assistant were very professional and helpful during the process. It’s was a pleasant experience and the environment is very clean and safe during the height of the Covid. I’m pleased with the results of the treatment and I would highly recommend this clinic for installment of braces. Also shout out to the staff who calls to remind me of my appointment!

The quality and the professionalism that this orthodontist place brings from the 555 E Fordham Rd location makes you have the best experience when getting braces or Invisalign. The staff are super nice and friendly. Not only that but Dr. Malstrom puts his time and care to his patients to make sure his patients have the best proper care for getting their teeth straightened. I don’t regret coming to this place at all. Thank you for making my teeth so perfect!

I came here to get my Invisalign base on the reviews and now that my treatment is coming to an end I could honestly say 5 stars. Great service, friendly Environment despite going threw a whole global Pandemic they always made sure I got the service I needed to perfect my smile , Would highly recommend this to anyone who is unsecured about their smile. There’s a reason why they are called “perfect smile braces” big thanks to dr Chou