Rubio Family
My son has been a patient for 2 years, we have had a great experience. Dr. Ortega is awesome and front and back office staff is great at explaining procedures and very accommodating when scheduling. It does not matter who you talk to at the office, you will always get great service, and in my book that is very important when choosing any service. We definitely would recommend White Rock Orthodontics!
Archit
I think the reviews on here tell it best. My experience here has been great! Super professional people, very organized. They are clear about walking you through the process.The people that worked on me, Dr Ortega, Helen, among others, are friendly and supportive.This was out of network for me, but worth it. I would a 100% recommend this place. If you are looking for quality treatment, then you won't go wrong choosing this place.
Jennifer Sancedio-Boatman
My teenager got her braces off today right on track and just in time for the holidays and dance season! We love Dr. Ortega and his team! Having come from a nightmare orthodontic experience as a kid myself, having someone who creates a welcoming, safe, friendly, fun, and encouraging environment was important to me so rang my children don’t grow up fearing or hating dentists like I did! Dr. Ortega is honest and. Has the perfect mix of “I mean business attitude” when it comes to helping hold the kids accountable for their role in this investment, mixed with empathy and genuine care for the kids he perfects smiles for! Highly recommend his team and we look forward to him working in our other kiddos teeth!
Isb Balderas
Let’s start with check-in, you’re greeted with kind smiles from such an efficient staff!The wait? Was NO WAIT. They wasted no time taking my child back for X-rays while I filled out the forms. Our insurance was verified before the appointment so help them help you by providing that ASAP!Dr. Ortega came in to go over the X-rays & plan & answered all questions in a kind & patient manner.They even worked both my kids in one appointment! I wouldn’t go anywhere else❤️
Ron Cason
WRO is truly the best orthodontist office in Dallas! My family has been with Dr Ortega for seven years as we started planning for braces at a young age. The staff is wonderful and has taken such great care of my kids. Yvette and Rebecka took such great care of us at our last visit! They were so patient as they walked us through the final steps for care after the braces were removed. I highly recommend Dr Ortega and team! Plus…two great office locations!
Amanda Jackson
If I could give White Rock Ortho 10 stars I would. The staff is smiling and welcoming as soon as you walk in the door. The ladies in the back are so kind and knowledgeable. All of this is evidence that Dr. Ortega is not only the best ortho in town, but an awesome boss. My experience at White Rock Ortho has been wonderful! I highly recommend them!
Sydnie Thomas
I love everyone at white rock orthodontics! They’ve taken great care of my teeth for the last couple of years. Dr. Ortega is always so friendly and efficient and his staff are always so welcoming, accommodating and nice. They’re always willing to work with my ever changing schedule as a travel nurse and fit me in where they can. We’ve built a great relationship over the years.
Dulce Torres
The new Adult Patient experience was second-to-none at White Rock Orthodontics this week. I’m finally starting my braces journey in the coming month and feel super confident in the treatment plan as outlined by Dr. Ortega and his highly competent and engaged staff.Like most folks, the cost of orthodontics care was a primary concern of mine. But with flexible in-house payment plans and a completely customized monthly draft option, I felt reassured of the total cost with no surprises. Special thanks to Veronica and Biranda for an outstanding overall experience.
TACOBY COBB
My son was nervous about getting braces. Upon arrival, my family and I were greeted with bright and welcoming smiles! The staff explained every step to us and made my son comfortable about the procedure. Every visit since them, my family and I have received VIP treatment from beginning to end! Great doctor and outstanding staff! 5 star rating!
Melissa Heckendorn
Though I am decades older than the majority of patients this practice sees I have always felt so comfortable. Front office, techs and Dr. Ortega are all so friendly and genuine. I started Invisalign in May of 2022 and have been blown away by the progress. My journey is almost complete and I would encourage anyone considering improving their smile to contact White Rock Orthodontics. Five stars all the way!!