Friendly Staff Does Not Equal Good Outcomes:My daughter’s retainer had low quality the two times I’ve went there. Both times when they were “fixed” were poorly made. They had excess plastic on the retainers, which they did not care to change even after the first time. The excess parts had cut the inside of my daughter’s cheek, gum, and tongue. After our 3 year plan was over, the orthodontics had refused to help unless a consultation fee was paid.I had requested to meet the orthodontist and wanted to go over details about my daughter’s braces plan’s outcome. My daughter’s teeth were not perfectly straight as her front tooth was slightly crooked and one of her canines were raised. Emily the office administrator had insisted on me paying a $100 consultation fee, even though I had mentioned it was for an issue related to their services when my daughter had braces. They continuously insisted on charging me even though they didn’t care to acknowledge the problems I had.There is a possibility my daughter will have to get braces a second time. We had went to another professional orthodontist because of how uncomfortable the retainer was for my daughter. The orthodontist had given us feedback on how her teeth was not the best outcome, which is why we didn’t realize how poor of a job our original orthodontics had done sooner. Due to their lack of skills, they were unable to make my daughter’s teeth completely straight OR create a good retainer which could be used long term.

Straight finish orthodontist has excellent service, staff are very friendly and patient. They explain the process very well, and made sure if we have any questions about the process. Dr. Fung is very patient and explains the procedure very well. Recommends things if needed.I highly recommend. My teeth had never been straighter!

The adjustment is not good, the upper teeth are adjusted too far inward, and the lower teeth appear protruding. It looks good even if it is not straight! 😭😭My friend’s daughter also has the same problem💔💔There was a loudspeaker girl at the front desk who spoke like she was buying food at a vegetable market. She even took a few extra $20 notes when paying in cash and she didn't like having so much change.Isn't 20 money? Because I’ll give you $1 so you can order enough📢📢Overall I don’t like it! Not recommended! 🏴‍☠️🏴‍☠️After careful consideration, I paid thousands of dollars, but I really suffered a lot and even made myself look ugly! 🌑🌑