Depending on your health insurance, especially on Medicaid, you will be put to the back of the list for the approval of braces/ retainers. My daughter was a patient there, and we were told that she needs braces but her teeth had to get straighten first. After a few visits, she got her spacers. But after weeks went by, the spacers were loosening and cut the inside of her mouth and fell out on its own. I asked Dr. Cooperman about it and he brushed it off, with saying that it’s fine.After that was said and done, her teeth were finally straightened enough to start the process of getting her braces. We came a number of visits for Dr. Cooperman to only clean her teeth and take X rays. It’s been almost 2 years and my daughter still hasn’t gotten her braces.Today was her last appointment, after I finally confronted Dr. Cooperman, and he told me that he never sent her x rays out to get approved for her braces. And then laughed with the other staff about my feelings on this.If you’re not on the right tax bracket, in his eyes, you will get discriminated.

It saddens me to see the care that is given to patients at this location become so substandard. I drove all the way from Boston to have my retainers fixed. When I arrived, the doctor seem less than enthusiastic about doing it for me she tried to charge me 175 to fix it. When I insisted that she replace the bar, they informed me that that would be an additional charge. It now feels like they are prioritizing money over patient care. I give 0 stars for Service and 1 star for Professionalism! This place is just sad!!!!

I am updating my review. I am giving this place a two start. They are not patients' center and it is all about making the money and getting you out. Both of my sons are receiving service here. My youngest son finish his treatment and they provided him a final pair of retainers. A week after receiving it the bottom retainer broke. I contacted them and explained. Their solution was that I have pay $200 at that moment for a new retainers. I thought this was unfair because he has just finish his treatment. Spent months trying to get them to eliminate the fee. We got a consult for them to tell me that so much time has passed and now the cost is about $500 for a pair of new retainers. I spoke to the owner and top odonatologist (Dr. Romao ). She showed no empathy or concern on how this was handled. Apparently, there was no history of all my phone calls with them during the time raising my concerns. So be careful and make sure you check your retainers when finishing your treatment. My son never had any problem or broke any aligners during his treatment. I am sure this retainer was defective or damage. I am going to pay $600 the replacement that the outcome.

Modern Orthodontics is a trusted, caring, understanding and compassionate site. Their team is beyond professional and they take great care of you and make sure that you are pleased with your smile. I was recommended by a friend of mine, and I am still thanking her to date. I have recommended friends of mine as well and always will. I have only positive things to say about Modern Orthodontics and all of it’s staff. I am 1000% satisfied with their expertise. Thank you all at Modern Orthodontics for such an excellent service.

Our son’s front (adult) teeth weren’t coming in. We thought he would have to go through an invasive and expensive procedure to encourage their arrival. Dr. Romao thought otherwise and came up with a very non-invansive and inexpensive solution that worked. We’ve also had both of our kids going through Invisalign and Dr. Cooperman has been great and very communicative through this process. A great practice.

This is my first experience with an orthodontist practice and it has been pleasant. My doctors are great! They keep me informed of my treatment plan and progress and answer my questions in a patient and friendly manner. The assistants and support staff are always friendly and professional. They run on time! I’m not sure if it was that way pre-pandemic but it’s the most timely office I’ve ever visited. I’m always in and out without feeling shorted on care or like my appointment was rushed. I love getting quality and affordable care in my neighborhood.

Our first time and the experience was amazing. As soon as we called to schedule the appointment I knew this place was the right choice. Both ladies in the front desk are very knowledgeable and friendly. Dr. Cooperman makes you feel very comfortable and is very nice. Christina explained to my son and I the braces process and was very detailed, providing us with everything we needed to know. We are happy to now be a part of Modern Orthodontics.

The office and doctors are pleasant but it's been 3 weeks since my daughter got her braces and already 3 brackets fell off. My daughter said, it felt rushed when the dr. put them on and a week later one fell off. Well now we are in week 3 and another 2 fell off. I don't know if it was just because it was rushed or the quality of the glue used to adhere to the teeth is cheap.

Amazing experience at Modern Orthodontics this week.Their covid precautions made me and my kids feel very safe. Dr. Romao sat with us and explained the treatment plan to both kids and made them feel a part of the treatment decision making. The kids felt comfortable asking questions and Dr. Romao was amazing and engaging with them. The office is organized and the staff is very kind, knowledgeable and efficient. I am a dentist and am extremely discerning in the referrals I choose for my patients as well as my own family. Dr. Romao and Dr. Cooperman are my favorite orthodontists in Manhattan.

This office is the worst, I went to the office back in the middle of June to see if my son qualifies for braces and yet it's a month and a half later and nothing. I keep speaking to multiple people and noone helps. I spoke to andrea and hazel if that's her actual name because they act like they dont want to give out names and then they tell me I'm going to get a call back and noone even calls back.